Understanding Government Telework: An Examination of Research Literature and Practices from Government Agencies

Understanding Government Telework: An Examination of Research Literature and Practices from Government Agencies

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This report provides an overview of the literature on telework, examines telework practices from across seven government agencies, and explains how government agencies benefit when employees engage in telework. There are similarities across successful agency telework programs regarding compliance with federal and organizational policies, technological accommodations, return on investment, performance management tools, and training.