Monitoring Social Media: Lessons for Future Department of Defense Social Media Analysis in Support of Information Operations

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Although there are compelling national security reasons to field a robust social media analysis capability, the U.S. Department of Defense must do so while navigating U.S. law and cultural norms and under conditions of great uncertainty. This report reviews the analytic approaches that will be most valuable for information operations, as well as legal, ethical, policy, technological, and training considerations.