Improving the Timeliness of Equal Employment Opportunity Complaint Processing in Department of Defense

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The Department of Defense employs many civilians. It is illegal to discriminate against these persons on the basis of protected categories. A civilian employee who feels discriminated against can file a formal complaint, which regulations stipulate should be processed within 180 days. Up to about half of complaints filed each year have not been processed within this time frame. This report provides information to help address this lag.