Cross-Cultural Skills for Deployed Air Force Personnel: Defining Cross-Cultural Performance

Cross-Cultural Skills for Deployed Air Force Personnel: Defining Cross-Cultural Performance

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RAND researchers developed a framework of 14 categories of cross-cultural behaviors and used it to design a survey of recently deployed airmen about the importance of such behaviors to their deployed performance and the helpfulness of training they had received. Analyses of the survey results are presented, along with recommendations for the design of a comprehensive training program and for next steps.